Operations 操作

Job Req Number:  90850
Time Type: Full Time

General Responsibilities 主要工作职责 

Be responsible for daily ocean freight business control. 

负责日常海运业务操作。 

Detailed Responsibilities 具体工作职责 

Import/进口 

Contact with overseas to arrange P/U for collected shipment, and keep monitor it until arrive in destination port, any irregularity report to customer timely. 

针对到付货物，联系国外安排提货事宜，并持续监控货物状态直至到达目的港，任何异常情况要及时告知客户 

Check the arrival documents and send the pre-alert to consignee timely. 

核对到货单据信息并且及时发预报给收货人 

Shipment tracking, alter customer timely for any changing. 

跟踪货物状态，任何变化及时告知客户 

Contact clients for detail declared information. 

联系客户确认申报信息 

Prepare the declaration documents and hand over to broker. 

准备报关单据并与报关行进行交接 

Follow up with Brokers during whole clearance procedure. 

紧密协调报关行直至报关操作结束 

Report the declaration status in daily. 

每天与客户更新申报动态 

Recorder the returned documents in daily.  

及时记录报关返还文件 

Export/出口 

Receive booking & clarify booking with related party, send local SOP to all new customers for their easy guideline. 

接收订舱并与相关方解释订舱信息，提供操作流程给所有新客户作为指导 

Guiding vendors through local procedures (incl. Customs, Stuffing，etc.) 

与供应商梳理操作流程（包括报关，填充物等） 

Responsible to check and create shipper & consignee account number for every shipment within 2 days upon receiving the Booking Order 

收到委托2天之内核实并建立收发货人CODE 

Organize shipment operations: Book and confirm space with carrier (keep client/supervisor/overseas informed about any vessel delay or cancellation, timely escalation in case of space problems) 

订舱并确认舱位，任何船期的延误或者取消要及时通知客户，海外代理，主管，如果舱位出现问题要及时上报 

Trucking arrangement; Warehouse stuffing arrangement; Customs clearance monitoring; Proactively solving any problems during operation process (keep client/supervisor informed about any custom survey, extra surcharge occurred, carrier’s off load or short ship arrangement)  

卡车协议；仓库协议；装箱协议；清关协议；预见性的解决操作过程中出现的问题（如遇报关验货，额外费用产生，船公司甩货或者短装要及时通知客户和上级主管） 

Dealing with customer in polite manner and solve their daily operation problems timely.  

利用和善的沟通方式与客户进行协商以便及时解决日常操作中出现的问题 

Send Pre-alert to related party strictly according to the SOP. 

按照操作流程，发送预报至相关方。 

Timely update CW1 system according to relative SOP and guideline 

根据相关SOP和指南及时更新CW1系统 

Finish whole operation procedure, include freight settlement with client. 

完成全部相关操作，包括与客户进行运费结算 

General Request/综合要求 

Keep supervisor informed on any unusual situation and trouble case occurred for daily operation 

一旦日常操作中出现异常状态情况或者发生有问题货物，应及时向主管汇报。 

Back up for other team members their absence and annual leave 

在组内其他成员不在或请假时期，提供业务支持 

Other task assigned by the supervisor & manager 

由经理和主管安排的其他工作 

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

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