Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders, and society. Our commitment to sustainable business practices is a central element of our overall business strategy. We align our financial targets with environmental and social targets to create value for both DSV and the society at large.

We remain committed to reducing our environmental impact, conducting our business with integrity. DSV is committed to achieving net-zero emissions across our operations by 2050 and we have detailed roadmaps for our ambitious near-term targets for 2030, validated by the Science Based Targets initiative.

The foundation of our strategy and past success lies in our enterprise approach, which enable us to continuously develop our business and achieve economies of scale. By adopting an enterprise approach, we think and act as one company across divisions and functions.

Combined with our capacity to execute change, which are an essential trait to DSV, we can reduce complexity and standardise processes and solutions, leading to increased efficiency, better customer experiences and higher productivity. Reinforcing these capabilities is essential for successful integration of acquired companies and achieving sustainable growth.
Mergers and acquisitions (M&A) remain a crucial element of our strategy, and we have consistently sought to leverage and improve our service offerings and networks through a stronger global presence. The acquisition of Schenker is pivotal to DSV’s strategy, establishing us as a leading player in the industry with unique offerings for all customers.

In order to realise our enterprise ambitions, we will focus on the following enabling strategic priorities:

• Commercial
• Operations
• Communication
• People & leadership

Commercial

We aspire to accomplish profitable, above-market growth by gaining market share across our three divisions. We are continuously advancing our industry expertise to explore, understand, and solve our customers’ challenges, as well as proactively help optimise their supply chain, reliability, and sustainability.
Through our commercial strategy, we continue to enhance our offerings to our large global customers within selected industry verticals: automotive, consumer, healthcare, industrial, and technology.
We also optimise the customer journey for our small- and midsized customers by improving our digital platform, myDSV, to deliver improved customer experience, greater supply chain visibility and increased operational efficiency.

Operations

As our organisation develops, our services become more advanced. We constantly work to optimise processes to deliver operational excellence based on optimised and digitalised operations and on a global end-to-end network.
We leverage our extensive scale, implement enterprise-level solutions and collaborate to ensure standardisation of our service offerings across our network, and we centralise key functions. This way, we enable digitalisation and automation, creating high and consistent service levels, and we drive market leading profitability for the benefit of all main stakeholders.

Communication

Our stakeholder landscape expands and becomes more complex. An essential part of our strategy is therefore to maintain transparent communication and dialogue with all our stakeholders, which include employees, customers, shareholders, investors, financial analysts, media, authorities, suppliers and NGOs.
A key element in our overall strategy is to enhance our targeted communication and marketing efforts to support our commercial initiatives, our operational excellence strategy and the upcoming integration of Schenker.
With our enterprise approach, it is important to continuously cascade information to all levels of our organisation to ensure alignment around common goals and our ways of working, also as we combine the two companies. Effective, trustworthy internal communication is crucial for our strategy execution, employee engagement, retention, and attractiveness for talent.

People & Leadership

Our significant growth underscores the importance of maintaining a simple, transparent, locally empowered organisation with a high degree of ownership and accountability with alignment across DSV’s leadership levels. Leadership is therefore a strategic priority for DSV.
Empowering our people to act quickly and decisively is essential to resolving evolving issues that impact our customers' supply chains and to fostering a satisfying and exciting workplace. Our employees are key to long-term success.