Business Development Specialist, PEN

Job Req Number:  87346
Time Type: Full Time

Purpose of Position

The BD role is responsible for driving customer growth by selling end-to-end and value-added solutions across all products, delivering a superior customer experience within the Branch. The BD will also focus on developing new customers with potential in the Northern Region.

Key Tasks

Sales Management

• Ensure adherence to all global sales policies, processes, and guidelines.

Customer Engagement

• Drive growth of existing and new accounts through collaboration with Sales and Product functions.
• Strengthen customer relationships through stakeholder engagement within the Branch.
• Focus on selling comprehensive solutions aligned with the Account Growth Plan.
• Engage directly with key decision-makers within the Business Unit.

Sales Planning

• Conduct daily cold calls and customer visits to generate and qualify leads, building an opportunity pipeline.
• Propose targets for new accounts not currently trading with the company to drive business growth.

Sales Review

• Participate in weekly reviews of account pipelines, activities, and performance, including ad hoc opportunities and RFQs.
• Monitor trading performance (up-trading, down-trading, loss-making, and newly gained trade lanes) monthly, taking corrective actions as needed.
• Ensure timely escalation of any concerns or complaints to relevant stakeholders or departments.

Collaboration and Transparency

• Foster collaboration among all product departments within the Branch.
• Ensure understanding and support for the account growth plan across the Branch.
• Utilize MS Dynamics for all opportunities, including timely sales cycle entries, volume settings, and flagging.

Processes, Risk & QHSE Compliance

• Maintain SLAs and SOPs on SharePoint/ShareDrive.
• Lead contract negotiations in line with company policy, ensuring proper storage of signed contracts and addendums in the contract management system.
• Improve data quality in MS Dynamics.
• Perform tasks that support the company's quality, health, safety, and environmental objectives as documented in SharePoint, following all QHSE policy requirements.
• Ensure daily activities promote sustainability, health, and safety, minimize environmental impact, support community involvement, and reduce workplace incidents.

Job Requirements

• Degree in Business Administration, Economics, Marketing, or Logistics preferred.
• Minimum of 1-2 years in a sales role; fresh graduates will be considered.
• Fluent in English (written and spoken); proficiency in languages relevant to assigned accounts is advantageous.
• Proficiency in Microsoft® Office Software (Excel®, Word, PowerPoint®).
• Strong communication, presentation, negotiation, and interpersonal skills.
• Ownership of account management (performance, financials, operational excellence).
• Understanding of customer expectations, constraints, and strategies, adapting approaches as necessary.
• Awareness and responsiveness to market trends and industry developments.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

Apply now