Senior Business Analyst

DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed.   We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.  Please reach out to Human Resources should you require accommodation during the recruitment process.   

Location: CAN - Brampton, Airport Rd 
Job Posting Title: Senior Business Analyst 
Time Type: Full Time
 

SUMMARY 
The Senior Business Analyst, EDI will translate the customer’s business needs and requirements into technical solutions, as well as coordinating integration projects for EDI solutions under The DSV E2E governance process. The position will require extensive collaboration with the various internal teams (Project Management, Development, QA and Support teams) as well as external customers and trading partners. They will be responsible for implementing project requirements into workable interfaces, enhancing existing EDI solutions, performing and writing test scenarios, enabling different system architectures to exchange automatic transactions, analyzing data interchange and customer technical specifications to deliver high business value IT solutions for both: internal and external customers around the globe.

KEY DUTIES AND RESPONSIBILITIES

•    Work as a liaison between the end-users/customers and developers to clearly define project requirements and document the resulting technical requirements.
•    Support business and the organization to identify any possible cooperation with the EDI department.
•    Maintain timely, efficient and proactive stakeholder communication regarding the daily tasks and projects.
•    Communicate quantitative and qualitative findings from test results to the Development Team
•    Documentation of testing results, and support procedures to address at-risk issues and to make sure the solution works as designed.
•    Responsible for other reasonable and related duties as assigned.
•    Development of EDI mapping specifications using specialized software, GEFEG
•    Monitoring own workload and deadlines,
•    Ability to share and co-work in development projects,
•    Creating new and modifying existing technical documentation,
•    Familiar with continuous integration

Quality, Health & Safety:
•    Supports organizational commitment to ISO 9001, ISO 45001 certification
•    Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
•    Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

•    Computer Science or related technical qualification, preferred
•    Minimum 3 years’ experience as an EDI Business Analyst.
•    Preferred work experience with IT project management.
•    Experience in end-to-end integration testing, production implementation and post implementation support 
•    Good knowledge of at least one EDI standard: UN/EDIFACT or ANSI-X12.
•    Knowledge of communication protocols: FTP, SFTP, HTTP, HTTPS, SMTP, and AS2,
•    IBM Sterling Integrator basic knowledge
•    Lightwell Framework basic knowledge
•    Specification building, ideally with experience of GEFEG.
•    In-depth knowledge of XML.

Skills and Competencies

General Operations Skills/Competencies:
•    Good command, both verbal and written, English skills.  
•    Ability to create collaborative engagements and active listening
•    Strong analytical thinking and effective problem-solving and stakeholder collaboration.
•    Ability to multi-task, plan, prioritize and manage time effectively in order to meet goals and achieve results
•    Both a team builder and a team-player, adaptability in diverse environments.
•    Excellent organizational and time management skills
•    Attention to detail
•    Familiarity with operational processes in a freight forward environment.
•    Demonstrated ability to adapt to new technologies and skills.
•    Positive and effective customer support experience
•    Ability to work in a dynamic, high paced environment.
•    Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

•    English is the principal language for this position, additional languages may be required in other locations.  
•    Extensive expertise in EDI standards, particularly UN/EDIFACT and ANSI-X12, demonstrating the ability to navigate complex EDI landscapes.
•    In-depth knowledge of communication protocols critical to EDI processes, including API, FTP, SFTP, and AS2, with proven hands-on implementation experience.
•    Advanced proficiency in XML, XPATH, with the ability to manage and troubleshoot complex data flows.
•    Comprehensive understanding of EDI transactions within Transport.

Physical Demands 
•    Prolonged periods sitting and standing at a desk and working on a computer
•    Occasional travel may be required
•    Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.
 

At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. Approximately 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.

Visit dsv.com and follow us on LinkedIn, Facebook and X.

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@ca.dsv.com.

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