Senior Sales Analyst, Tender & Government Specialist

DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed.   We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.  Please reach out to Human Resources should you require accommodation during the recruitment process.   

Location: CAN - Milton, Yukon Court 
Job Posting Title: Senior Sales Analyst, Tender & Government Specialist 
Time Type: Full Time

The Senior Sales Analyst is responsible for providing strategic support to Corporate and Global accounts by ensuring alignment across Product, Sales, and Operations throughout all phases of the sales cycle. This role will manage commercial tender activities, support major account implementation, and drive business optimization initiatives. The Senior Sales Analyst will also identify and coordinate government sector opportunities to support business growth.

KEY DUTIES AND RESPONSIBILITIES

Data Analysis & Strategic Reporting
•    Gather, analyze, and interpret sales and marketing data to provide actionable insights.
•    Design, implement, and manage sales dashboards, KPI reports, and tracking systems to monitor commercial tenders and government sector business opportunities, ensuring data-driven decision-making and strategic growth.
•    Generate customized reports and recommendations to support ongoing strategic initiatives.
•    Assist in process improvement initiatives by creating data-driven reports for leadership.

Client Engagement & Onboarding
•    Serve as the primary liaison between DSV Sales representatives and customers to identify opportunities, define expectations, and establish onboarding timelines.
•    Coordinate with Sales & IT teams to gather system requirements and manage EDI integrations between customers, vendors, and DSV.
•    Conduct demos and training on myDSV, eDC, and CargoWise1 for clients and internal stakeholders.
•    Manage the onboarding process, including client account setup, credit applications, POAs, and profile creation, ensuring a seamless transition.
•    Ensure proper communication of new client alerts to the relevant operations teams and escalate client concerns when necessary.

Government & Key Account Development
•    Identify government tenders on procurement websites and facilitate bidding opportunities.
•    Drive growth in the government sector by assigning strategic accounts to the commercial team.
•    Support the Global Key Account Management (GKAM) network, collaborating with local KAM teams to enhance customer relationships.

Process Optimization & Sales Enablement
•    Support continuous process improvements in sales operations and business processes.
•    Assist in developing and updating Standard Operating Procedures (SOPs) and implementation frameworks for new customer onboarding.
•    Collaborate with cross-functional teams to enhance operational efficiency and sales productivity.
•    Provide support in updating Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) with market insights and competitive analysis.

Proposal & Contract Management
•    Manage and respond to RFI/RFQ requests from international stakeholders, ensuring accurate, high-quality, and timely submissions.
•    Facilitate contract management and proposal development in coordination with internal teams.

Quality, Health & Safety:

Supports organizational commitment to ISO 9001, ISO 45001 certification 
Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety, and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environ

QUALIFICATIONS

Education and Experience

•    College or University Degree
•    4 -5 Year of industry experience
•    Minimum 5 years of experience in the industry
•    CIFFA certificate, an asset

Skills and Competencies

•    Fluent in English (verbal and written) with the ability to communicate clearly and professionally.
•    Strong collaboration and active listening skills, fostering productive engagements.
•    Customer-oriented mindset, adept at addressing and resolving client concerns effectively.
•    Excellent interpersonal skills, capable of building and maintaining strong relationships internally and externally.
•    Strong problem-solving and analytical abilities, with a proactive approach to challenges.
•    Ability to prioritize, multitask, and manage time efficiently to meet objectives and deadlines.
•    A team player and team builder, contributing to a positive and high-performance work environment.
•    Exceptional organizational and time management skills, ensuring efficiency in operations.
•    Approachable, authentic, and transparent, promoting trust and open communication.
•    Solid understanding of business fundamentals, including financial principles and profitability.
•    Strong business administration acumen, supporting operational and strategic goals.
•    Excellent sales and negotiation skills, driving growth and securing opportunities.
•    Upholds DSV’s values, demonstrating integrity and adherence to the Code of Conduct.

Language and Computer Skills

•    English is the principal language for this position, additional languages may be required in other locations.  
•    Ability to communicate effectively in a diverse multicultural environment.
•    Microsoft® Office Suite
•    Proficient in Customer Relationship Management tools (CRM)

Physical Demands
•    Prolonged periods sitting and standing at a desk and working on a computer.
•    Travel optional.
•    Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

Additional Notes / Acknowledgment 

Due to the dynamic nature of our industry, your accountabilities and role may change.  Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.
 

At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. Approximately 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.

Visit dsv.com and follow us on LinkedIn, Facebook and X.

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@ca.dsv.com.

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