Group Process Owner - Master and Reference data (MRD)

Job Req Number:  94086
Time Type: Full Time

Purpose of the position

The Group Process Owner - MRD is responsible for aligning rules and governance structure within MRD and drive initiatives and projects to ensure high data quality in the department.

MRD covers Location & Property master data (LPMD), Reference Data Management (RDM) and Address Master Data (ADMD) and some innovations and automations. 

Key Tasks

Documentation:

• Create, implement & maintain standards, processes, data dictionaries and other documentation around master and reference data
• Identify, plan and mitigate risks to master and reference data processes

Data Quality Monitoring & Maintenance:

• Define, create and implement qualitative and quantitative measures / tools to proactively manage data quality of master and reference data
• Identify / analyse root causes that result in lower data quality and swiftly implement long term corrective actions  

Education & Training:

• Conduct training sessions in countries & ISSC to ensure MRD governance is followed

Continuous Improvement:

• Conduct ISSC audits to ensure MRD and MDM governance is followed, utilize findings to create an improvement pipeline and systematically implement improvements 
• Periodically review master and reference data processes and implement improvements 
• Maintain lessons learnt and utilize findings to create an improvement pipeline and systematically implement improvements 
• Collaborate with other Group Process Owners (GPOs) and Group Process Specialists (GPS) to drive efficiency and streamlining of the processes 

Projects:

• Drive delivery of assigned projects within the department from initiation to closure
• Manage all tasks in the project to ensure they’re completed without any delays and within budget
• Facilitate and manage project team members

Automation & Innovation:

• Drive the delivery of automation & innovation initiatives within the department from initiation to closure
• Manage all tasks in relation to automation & innovation initiatives
• Facilitate technical and non-technical discussions with team members and dependent teams

General:

• Stakeholder management, communication, cross functional collaboration with stakeholders such as ISSC, countries, downstream system owners, IT, compliance etc 
• Lead various projects related to master data
• Attend to ad-hoc requests from upper management
• Professional skills development by participation in training and constant self-education

Decision Making Authority
MRD Governance i.e. standards, processes etc 

Function / Market & Industry Knowledge / Business Acumen / Process working

• Must have extensive experience with either SAP MDG and / or SAP ERP 
• Must have experience mapping and improving processes utilizing various methodologies 
• Experience utilizing Lean and Six Sigma for continuous improvement, root cause analysis

Skills & Competencies
 

Competencies - Soft skills

• Ability to influence and convince others in a collaborative way that results in agreement 
• Ability to clearly and concisely present both written and oral information
• Willingness to challenge the status quo and to drive innovation and change 
• Planning skills - ability to translate strategy to operational planning and produce concrete results

Competencies - Business

• Strong decision-making capabilities and high accountability
• Capable to make informed judgments and to generate practical, timely solutions
• Ability to find pragmatic solutions by using decision making techniques

Competencies - Personal

• Strong attention to detail
• Ability to work under pressure and deal with tight deadlines
• Ability to work with different cultures and to manage cross functional interfaces
• High commitment / accountability and positive attitude in the face of setbacks and obstacles
• Act as a Role Model for Corporate Values and fully adhere to the Code of Conduct
• Be authentic, approachable, open, firm, honest and a good team player

Educational background / Work experience

• Must have experience with Process management - mapping, descriptions, improvement
• Experience working abroad and within corporate environment required
• University degree or equivalent 
• Project management, Lean, Six Sigma experience is an advantage

Language skills

• English fluent

Computer Literacy

• Microsoft Office especially Visio, Excel and PowerPoint. MS Project is an advantage 
• Basic SQL, Access database, Relational databases is an advantage
• Experience with Power BI, Jira, SharePoint is an advantage

DSV – Global Transport and Logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

Apply now