Claims Manager

Job Req Number:  93977
Time Type: Full Time

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Your responsibilities:

• Manage and oversee the entire claims process from initiation to resolution
• Investigate and analyze claims to determine validity and liability
• Ensure timely and accurate processing and resolution of claims
• Collaborate with internal teams and external stakeholders to gather necessary information and documentation
• Handle complex claims with professionalism and expertise
• Maintain detailed records of claims and related documentation
• Provide regular reports and updates to senior management
• Lead and manage teams across multiple sites (Warsaw, Bucharest, Manila, Mexico City)
• Handle claims on a global scale for DSV
• Develop and implement strategies to optimize and innovate claims management processes
• Demonstrate strong leadership and team-building skills

Our requirements:

• Bachelor's degree in Business, Finance, Law, or a related field
• Minimum of 5 years of experience in claims management or a related role
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Hands-on approach and ability to work independently and collaboratively
• Proficiency in Microsoft Office Suite and claims management software
• Knowledge of industry regulations and best practices
• Proven experience in leading and managing international teams.
• Focus on innovation and optimization in claims management

What we offer:

•    Employment contract
•    Private medical care
•    Comprehensive onboarding program 

•    Buddy 

•    Work-life Harmony
•    Modern eco-office
•    Comfortable ergonomic office •    Scandinavian work culture
•    Internal training catalogue
•    Culture of feedback
•    Internal transition program
•    Holiday gifts
•    Sport groups
•    Bike parking

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

Apply now