FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Lancaster, Midpoint Dr

Division: Air & Sea
Job Posting Title: Business Development Director, Defense Compliance - 88865
Time Type: Full Time

Summary

The Business Development Director, Defense Compliance is a pivotal role within the Defense vertical, responsible for overseeing regional defense accounts, ensuring compliance with hazmat regulations, and driving the training and development of defense teams. This individual will implement best practices, foster strong client relationships, and collaborate with internal teams to deliver world-class service to Defense and Aerospace clients. Additionally, the role provides input and influence on a global scale to enhance the company’s defense-related operations.

Duties and Responsibilities

Serve as the primary point of contact for regional Defense and Aerospace clients, ensuring high levels of client satisfaction and retention.
Manage and expand relationships with existing accounts, identifying opportunities for growth and improved service delivery.
Act as a liaison between clients and internal teams, ensuring clear communication and alignment of goals.
Ensure all operations comply with hazmat regulations and standards, providing expertise and oversight for shipments involving hazardous materials.
Conduct regular audits and implement corrective actions to mitigate risks related to hazmat logistics.
Lead the training and development initiatives for regional defense teams, ensuring team members are equipped with the skills and knowledge to meet client expectations.
Deliver training focused on compliance, best practices, and client-specific requirements.
Develop, document, and enforce best practices in defense logistics and account management.
Continuously evaluate and improve processes to enhance efficiency, compliance, and client satisfaction.
Build and maintain strong relationships with Defense and Aerospace clients, understanding their unique needs and aligning services to meet those needs.
Represent the company at client meetings, industry events, and trade shows to enhance the company’s reputation and visibility.
Work closely with internal teams, including Operations, Compliance, and Customer Service, to ensure seamless execution of client services.
Act as a subject matter expert for defense-related logistics, providing guidance and support to cross-functional teams.
Collaborate with global defense teams to align regional efforts with the company’s overall defense strategy.
Provide input and recommendations on global policies, procedures, and initiatives related to the defense sector.

Skills & Competencies

Team player with ability to work amongst diverse, cross-functional teams and all levels of management
Capability to work under time and quota pressures
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.
Presentation skillset and ability to lead virtual online meetings and customer engagements
Analytical mindset to optimize and keep the supply chain running in a world of change
Accustomed to working in a fast-paced, dynamic environment
Strategic thinker with a global perspective and the ability to influence decision-making across regions.
Strong organizational and problem-solving skills, with a results-driven approach.
Availability to travel regionally and/or international as needed to support customer demand
Computer skills – MS Applications, Power BI, Typing, Email

Educational background / Work experience / Qualifications

Bachelor’s degree in Business, Logistics, or a related field (or equivalent experience).
7 + years of experience in Defense and Aerospace account management or a related field.
Experience working with Defense and Aerospace clients in a freight forwarding or logistics environment.
Proven ability to train and develop teams, with strong leadership and mentoring skills.
Deep knowledge of Defense / Hazmat regulations and compliance requirements.
Good knowledge of Customer Relationship Management (MS Dynamics) tools

Language Skills

Business fluent in English
Preferably good command of local language
Multilingual capabilities are a plus.

Computer Literacy

Highly proficient in Microsoft Office Software (Excel, Word, PowerPoint, and others)
Good knowledge of Customer Relationship Management (MS Dynamics) Tools

Physical and/or Mental Requirements / Working Conditions

While performing the duties of this job, the employee is frequently required to stand. The employee is often required to walk and use hand and eye coordination. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

Work Hours and Environment

Normal working hours for this position are Monday – Friday from 8:30 AM to 5:30 PM, however, working beyond these hours will often be required by business needs.

At Will Employment

DSV Road Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $137,500 - $206,000/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

Apply now

Date posted: 25-11-2024

Employment type: Full time

Hiring company name: DSV

Job location: 75134 Lancaster TX US

Requisition ID: 88865-en_US

Business Development Director, Defense Compliance

Job information