USA - Manager, Warehouse

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address.  If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

Location: USA - Lancaster, Midpoint Dr 

Division: Air & Sea 
Job Posting Title: USA - Manager, Warehouse - 94080 
Time Type: Full Time

Summary 

The Warehouse Manager is responsible for the day-to-day management of warehouse operations, including staff scheduling, inventory control, productivity, facility maintenance, and financial management. This role ensures efficient and cost-effective operations while adhering to safety regulations and providing exceptional service to internal and external customers. 

Duties and Responsibilities 

• Schedule warehouse personnel to ensure adequate staffing for shipping, receiving, and other activities. 

• Direct daily operations, including shipping, receiving, sanitation, maintenance, and inventory control. 

• Generate productivity reports and manage labor hours to meet budget requirements and achieve warehouse goals. 

• Use financial reports to manage cash flow, improve transportation yield, and control expenses for all warehouse related activities (general expenses and job related). 

• Focus on driving profitable growth by increasing revenue and improving operational efficiency of warehousing activities. 

• Oversee warehouse scratch rates, out-of-stock issues, receiving errors, selection errors, and slotting of products. 

• Maintain warehouse equipment through preventive maintenance and necessary repairs, ensuring safe and efficient operation. 

• Implement and maintain warehouse safety programs in compliance with OSHA and other regulations. 

• Ensure a clean and safe work environment for employees. 

• Foster a motivated and customer-focused team to achieve high levels of satisfaction and efficiency. 

• Work closely with other departments to ensure seamless operations and service delivery. 

• Maintain effective communication via phone, email, and web conferencing to coordinate activities and initiatives. 

• Develop relevant metrics to measure department performance and identify areas for improvement. 

• Use data-driven approaches to optimize processes and achieve operational goals. 

• Perform other duties as assigned to support warehouse and organizational goals. 

Supervisory Responsibilities 

• Manage and lead warehouse personnel, including recruitment, training, performance management, and succession planning. 

• Train new employees on warehouse systems and procedures. 

Educational background / Work experience 

• 5 years of experience in transportation and logistics management, with supervisory or managerial responsibilities is preferred. 

Preferred Qualifications 

• Experience in the freight forwarding industry or related fields. 

• Gateway and/or airline ground handling experience is advantageous. 

Skills & Competencies 

• Lead Yourself: Display strong analytical and problem-solving skills with a focus on operational excellence. 

• Lead Your Team: Demonstrate leadership and team-building abilities to manage and motivate staff. 

• Lead Your Business: Deep knowledge of logistics processes, regulations, and industry best practices. 

• Strong knowledge of warehouse operations and business processes. 

• Results-driven with excellent decision-making and problem-solving abilities. 

• Exceptional communication skills (written, verbal, and presentation). 

• Organized and able to work effectively in a diverse environment. 

• Knowledge of TSA and Customs & Border Protection regulations preferred. 

Language skills 

• Fluent in English (oral and written). 

Computer Literacy 

• Proficiency in Microsoft Office Suite (Excel, Outlook, Word). 

• Knowledge of warehouse management systems is a plus. 

Physical and/or Mental Requirements / Working Conditions 

Physical Demands 

Work is generally sedentary, with no specific need for physical coordination or effort.  May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.  Hours can be extensive as well as occasionally staggered for multi-shift access. While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.  The employee uses computer and telephone equipment.  Specific vision requirements of this job include close vision and distance vision. Minimal travel maybe required for this role domestically and internationally. 

Work Environment 

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

At Will Employment 

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. 

For this position, the expected base pay is: $77,500- $116,500/ Annual.  Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

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