Business Development Manager

Job Req Number:  85630
Time Type: Full Time

Main Purpose of The Role:

Set sights on growing and developing our footprint in the following sectors: Industrial, Pharmaceutical, Retail, Perishables, Hi-tech, Automotive and Mining.  As a BDM within these silo’s you will be responsible for new business in the market and building relationships within the sectors using your crafted network stream and industry knowledge coupled with DSV’s market leading infrastructure and capabilities in this field. 

Minimum Requirements:

5 years’ experience in the Logistics Industry, with an excellent understanding of the requirements within one of the following sectors: Industrial, Pharmaceutical, Retail, Hi-tech, Perishables, Automotive or Mining.

3 years’ experience within a Freight Forwarding sales environment.

Qualifications: 

• Matric Certificate
• Advantageous:  Logistics/Supply Chain Management or relevant industry qualifications, or Sales and Marketing qualification
• Warehouse solutions will be an added advantage

Computer packages

Office 365 (Teams, OneNote, Forms), MS Word, Excel L2, PowerPoint, Outlook Basics, CRM system

Duties and Responsibilities:

Key accountabilities

Building Pipeline and Growth

• Drive our growth strategy by segmenting the Lusaka and Copperbelt market and identifying promising new customer opportunities within the above-mentioned sectors.
• Be part of developing sustainable solutions and creating maximum value for both parties’ long term
• Build a strong pipeline of new opportunities 
• Achieve personal growth targets through a well-balanced growth plan 

Customer engagement and planning

• Lead and maintain strategic customer conversations with key decision makers in the field of Air and Sea logistics to identify customer's business objectives, sector requirements and challenges
• Identify and create future opportunities through assessing business trends in the sectors

• Position yourself as a strategic resource in developing innovative solutions for the client’s industry.
• Proactively identify new sub segments of the market by keeping up to date with changes

Presenting, winning & implementing the deal

• Design good fitting solutions and present to customer
• Ensure common understanding of service expectations with both the customer and DSV
• Working closely with other DSV Divisions to develop and deploy effective solutions that meet the customer needs end to end
• Develop commercially viable solutions that adhere to internal guidelines & commercial standards

Account management

• Support our Customer Success Programme (CSP) & follow up activities to increase customer satisfaction year-on-year. 
• Regular customer face to face meetings supporting operational and tactical commitments
• Use the latest BI Analytic tools to engage meaningfully on actual performance.

Strategic thinking and influencing

• Align DSV solution with the customer strategy.
• Seek new ideas and global practises that could have a meaningful fit locally
• Understand key DSV business drivers (e.g., revenue, cost) & anticipate impact of business decisions & solutions based on the customer environment

Additional Requirements:

• Excellent analytical & problem-solving skills
• Effective presentation & facilitation skills
• Strong virtual meeting skills using digital platforms e.g. MS Teams
• Excellent business English (written and oral)
• Structured work approach with an eye for the detail
• Must possess networking and strong negotiation skills
• International exposure and cultural sensitivity
• Strength to translate opportunities into winning solutions
• Ability to engage and lead discussions at senior management level
• Ability to work independently and within a team to deliver results
• Ability to lead and influence without formal authority
• Ability to adapt and perform under changing and uncertain conditions
• Willing to undertake (extensive) regional and partly national travel.

DSV – Global Transport and Logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

Apply now